“The only stupid question is the one that does not get asked.” This is a motto our team repeats often, as we feel it is extremely critical to be ready to educate our clients when questions or concerns arise.
Depending on the industry our communication style and delivery method vary. As our relationship grows with each client, we create an educational delivery method that best suits them. Some of our clients prefer a less formal presentation of educational materials and documentation. Other clients prefer a high-level presentation with a formal meeting and analytical data for them to review.
Our educational delivery method is fluid depending on the client and the situation. From pictures with detailed descriptions to Q&A sessions with board members, we allow each client to be as much a part of our roofing educational process as they would like to be.
Do you want roofing education? We offer in-person consultations, video conferences via zoom, and podcast opportunities. One of our favorite activities is when we have the opportunity to meet our business partner and his/her team at their office for educational sessions. In each session, we discuss the importance of protecting the buildings on their property with preventative maintenance measures, discuss how to properly plan roof maintenance, and answer any questions.
Knowledge is power. Education regarding one of the most important assets on your property is key. We believe education allows for one to make an informed decision. It alleviates any questions or concerns. Most importantly, education provides our team with the opportunity to build trust in each client partnership.
Schedule an educational session with us today! We look forward to working with you.